Professional Summary
Continuous Improvement Manager and Technical Business Analyst with over 25 years of experience across government and private industry. Focused on connecting operations and technology — leading system rollouts, improving business processes, and designing tools that work for the people using them. Strengths in business analysis, UX thinking, agile delivery, and systems integration. Helps teams work smarter with practical and scalable solutions, while exploring emerging technologies including web3, decentralised hosting, and app development.
Experience
Continuous Improvement Manager
Discovery Parks
Adelaide, South Australia
Jun 2023 – Present
Full-time
Agile Delivery Manager
Altus
Adelaide, South Australia
Feb – Jun 2023
5 months
Agile Delivery Manager
Sensei Project Solutions
Adelaide, South Australia
Jun 2022 – Jun 2023
1 yr 1 mo
Technical Business Analyst
Department for Education, South Australia
Greater Adelaide Area
Nov 2019 – Jun 2022
Contract · 2 yrs 8 mos
Solution Design Manager
Services Australia
Adelaide, Australia
Dec 2013 – Nov 2019
6 years
Senior System Analyst
Services Australia
Adelaide, Australia
Dec 2011 – Dec 2013
2 yrs 1 mo
ICT Liaison Officer
Super SA
Jan 2008 – Jan 2012
4 yrs 1 mo
Computer Officer
Princess Cruises
Jan 2006 – Jan 2008
Contract · 2 yrs
ICT Officer
Australian Taxation Office
Canberra, Australia
Jan 2005 – Jan 2006
1 yr 1 mo
ICT Officer
Defence Science and Technology (DST)
Adelaide, Australia
Jan 2002 – Jan 2005
3 yrs 1 mo
Key Skills
Continuous Improvement
Business Analysis
UX & Product Design
Agile Delivery
Systems Integration
Power BI & Reporting
Stakeholder Engagement
Process Mapping
Change Management
Education
University of Adelaide
Bachelor of Computer Science
1999 – 2002 · Life Member, Adelaide University Science Association
Torrens University Australia
Graduate Certificate, UX and Web Design
2016
Licences & Certifications
First Aid, Basic Life Support & CPR
Australian Red Cross · Jan 2023
IBM Certified Solution Designer — Case Manager V5.2
IBM · Sep 2018